Terms and Conditions

SpazeOne Pvt. Ltd. ("SpazeOne")

SpazeOne maintains its distinct identity but may employ terms like "SpazeOne," "Company," "we," or "us" when referring to the general entity of SpazeOne.

Introduction

These Terms of Use / Terms and Conditions ("Terms") oversee your entry to and utilization of our services, encompassing our websites, SMS, Application Programming Interface (API), email notifications, applications, buttons, widgets, advertisements, mobile applications, features, technologies, software, and our other correlated and encompassed services, as well as additional offerings (the "SpazeOne Platform"). The content provided via https://www.spazeone.com/ and the SpazeOne Applications is accessible on both Android and iOS platforms; in addition to SpazeOne's Social Media presence (comprising but not restricted to Twitter, Facebook, Instagram, etc.), the SpazeOne Platform, or any internet-connected mobile or digital device, and any services extended by the Company (collectively termed as the "Service"). By entering the SpazeOne Platform or utilizing the Service, you agree to comply with these Terms. Hence, perusing these Terms attentively before proceeding with the Service is advised. Should you dissent from any of these Terms, we kindly request that you refrain from accessing the SpazeOne Platform or utilizing the Service.

Furthermore, you also acknowledge and consent that we possess the right to revise this Agreement at any point, at our sole discretion. All alterations to this Agreement shall immediately effect as soon as we publish these modifications on the SpazeOne Platform. Consequently, you are responsible for reviewing this Agreement each time you access the SpazeOne Platform, ensuring your awareness of and concurrence with any amendments introduced. Utilizing the SpazeOne Platform after any such modifications to the Terms of Use shall indicate your acceptance of these terms, and you now pledge to be bound by any such revisions or changes.

Additional terms might apply to specific Services, such as regulations for particular events, activities, promotions, etc. These other terms will be disclosed to you concerning the respective Services. These supplemental terms are supplementary to the Terms and shall be treated as an integral part of the applicable Services. In a conflict between these additional and general Terms, the supplemental terms shall prevail concerning the relevant Services.

Suppose you avail or access any of our physical spaces. In that case, limited-access zones, the broker or referral program, or any similar offerings we provide, your usage of such areas, offerings, or programs is subject to the terms and conditions outlined during your registration for such sites, services, or programs.

In this context, the terms "User" or "You" pertain to any individual who accesses the SpazeOne Platform or utilizes the Company's Service for purposes like hosting, publishing, sharing, transacting, displaying, interacting, considering, or uploading information or viewpoints. This includes other individuals who jointly use the SpazeOne Platform or any of the Company's Services.

We denote the Terms and Conditions and the Privacy Policy as the "Agreement." The Agreement constitutes a binding contract between You and the Company about your utilization of the SpazeOne Platform.

Disclaimer

The SpazeOne Platform is presented on an "as-is" and "where-is" basis, without any warranty. SpazeOne, both for itself and any third party contributing materials, services, or content to this Site/App, does not make any express, implied, statutory, or other warranties of merchantability, fitness for a specific purpose, or non-infringement of third party rights concerning the SpazeOne Platform, the information, or any products or services referenced in the report. SpazeOne and its affiliates, including directors, officers, employees, or agents, will not be held liable to you or any third party for any damages, including but not limited to direct, indirect, incidental, consequential, or punitive damages, arising from or related to the SpazeOne Platform. This includes your use of this Site/App or your inability to use it, even if SpazeOne has been advised beforehand about the possibility of such damages.

License

Upon complying with the terms of this Agreement, the Company grants you a non-transferable, non-exclusive license to utilize the SpazeOne Platform and Service.

Registration Access and Usage

SpazeOne will handle all details received from your registration on our SpazeOne Platform by our Privacy Policy. Accuracy and completeness are expected in providing information for mandatory fields. Additionally, safeguarding data, notably access passwords and payment details, is crucial. Regularly updating information is recommended to keep your account current. We rely on the information you provide. Hence, you are accountable for any Service use under your ID and for preventing unauthorized ID use. It's your responsibility to ensure the proper use of the SpazeOne Platform by anyone using your identity. If you suspect any security breach, like ID disclosure, theft, or unauthorized use, you must promptly notify SpazeOne by emailing our customer service contact address.

You may only use the Services if you agree to form a legally binding contract with SpazeOne and are not barred by applicable jurisdiction laws from receiving services. If you accept these Terms and use the Services on behalf of a company, organization, government, or other legal entity, you confirm that you are authorized.

Fairness and Good Faith

SpazeOne commits to act in good faith concerning each other's rights under these Terms and take reasonable measures to achieve the objectives of these Terms. You confirm that you are at least eighteen (18) years old and capable of complying with these Terms. If individuals under 18 use the Company's Service, they must do so under their parent/legal guardian's responsibility and supervision via their registered account.

Content in the SpazeOne Site/App/Solutions

You are responsible for your Service use and any materials (referred to as "Content") you provide, including compliance with relevant laws. Only share Content that you're comfortable sharing with others. Any reliance on Content obtained through the SpazeOne Platform is at your own risk. We don't endorse the completeness, accuracy, truthfulness, or reliability of Content or communications through the SpazeOne Platform. You understand that using the SpazeOne Platform might expose you to offensive, inaccurate, or inappropriate Content. Content responsibility lies with its originator. We can't be held responsible for Platform Content.

Prohibited Conduct

Using the SpazeOne Platform implies that you won't employ it for illegal purposes or violate this Agreement, including:

  • Redistributing or selling parts of the SpazeOne Platform/Solutions or creating new products/services based on it.
  • Copying the content.
  • Mass downloading or creating bulk feeds of Content.
  • Using SpazeOne Platform/Solutions to develop or enhance mapping-related datasets for substitute services.
  • Attempting to extract source code or reverse engineer the SpazeOne Site/App/Solutions.
  • Altering terms of service, copyright, trademark, or other proprietary rights notices.
  • Engaging in inappropriate, illegal, or rights-violating activities.
  • Impairing or interfering with SpazeOne Platform usage by others.
  • Obtaining information through unauthorized means.

Use of Your Information

For details on how we handle your information, please consult our Privacy Policy. The SpazeOne Platform offers various services, including location detection, visitor identification, email, chat, recommendations, community information, personal web pages, calendars, and other messaging services. By utilizing the SpazeOne Platform Services, users commit to using them exclusively to send, receive, and post messages and content that align with the specific SpazeOne Platform and Service. As an illustrative example, users agree that when engaging with a SpazeOne Platform Service, they will not:

  • Defame, abuse, harass, stalk, threaten, or otherwise infringe upon the legal rights of others.
  • Upload files containing software or material protected by intellectual property laws unless they possess the necessary rights or consents.
  • Distribute files containing viruses, corrupted content, or similar software that might harm the operation of the SpazeOne Platform or another user's computer.
  • Advertise or solicit the sale or purchase of goods or services for business purposes unless the SpazeOne Platform Service explicitly permits such messages.
  • Engage in surveys, contests, pyramid schemes, or chain letters.
  • Download files from other users if they know or should reasonably be aware that the distribution is unlawful.
  • Falsify or delete author attributions, legal notices, or other proper software or material origins designations.
  • Violate applicable codes of conduct, guidelines, laws, or regulations related to a specific SpazeOne Platform Service.
  • Act in violation of any terms and conditions outlined in this Agreement or elsewhere for using the SpazeOne Platform.

Using the Services

You can use the Services only by strictly adhering to these Terms and all relevant laws, rules, and regulations.

The nature of our Services is dynamic and subject to change at our discretion. We reserve the right to cease or temporarily halt the provision of the Services, including specific features, to you individually or to users. Additionally, we retain the authority to set usage and storage limits at our sole discretion and to remove or decline to distribute any Content within the Services. This includes suspending or terminating users and reclaiming usernames without any liability to you.

In return for granting you access to and use of the Services, you agree that SpazeOne and its third-party partners and providers may place advertisements on the Services or in connection with the display of Content or information from the Services, whether submitted by you or others. Furthermore, you commit not to misuse our Services, including any interference or unauthorized access not aligned with the interface and guidelines we provided.

While accessing or using the Services, you must not engage in any of the following actions: (i) accessing or tampering with non-public areas of the Services, SpazeOne's computer systems, or the technical delivery systems of our service providers; (ii) probing, scanning, or testing the vulnerability of any system or network, or circumventing any security or authentication measures; (iii) accessing or searching the Services through methods other than our officially provided interfaces, except when explicitly allowed in a separate agreement; (iv) forging TCP/IP packet headers or altering email/posting information to send deceptive or falsified source-identifying data; or (v) interfering with or disrupting user, host, or network access, including sending viruses, overloading, flooding, spamming, or creating disruptive content. We reserve the right to access, read, preserve, and disclose the information reasonably believed necessary to enforce applicable laws, regulations, legal processes, or governmental requests. This may include:

  • Enforcing these Terms, including investigating potential violations
  • Detecting, preventing, or addressing fraud, security, or technical issues
  • Responding to user support requests
  • Protecting the rights, property, or safety of SpazeOne, its users, and the public

Your use of the SpazeOne Platform or Service will have a predetermined expiration date, which is available upon request. The Company reserves the right to terminate your use of the SpazeOne Platform or Service at any point if it's determined that you have violated any provision of this Agreement.

Location Information Features

Certain features are designed to collect and share location information for you and other Service users. These features necessitate the installation of the corresponding SpazeOne Platform and Software on the device to provide location data. To enable the collection and sharing of information and location, related settings must be enabled. Various factors can affect the functionality of these features, including the device's power status, network connection, location services status, and more.

It's important to note that hardware limitations and algorithmic errors may hinder accurate location detection. Users outside their network service coverage area may also need help with issues. Utilizing features designed for collecting and sharing location information allows the Service to access and gather data about your device and location. Your use of these features implies your consent to this data collection.

Visitor Management and Identification Services

Certain aspects of the SpazeOne Platform services involve collecting sensitive personal information from users, such as names, addresses, family relationships, photographs, and identity card copies. This information is required for visitor monitoring, regulation, and management purposes to ensure location safety. Users agree and consent to provide such information by using these services.

The availability and functionality of these features depend on specific mobile software installed on your devices, such as mobile phones and tablets, and their associated functions, like active internet connectivity.

Although SpazeOne has made reasonable efforts to design effective visitor management and identification features, the company does not provide warranties, whether express or implied, about the operational performance, availability, or results of these services. Users must understand that Company is not liable for the actions or inactions of users or third parties.

Users may be issued identification cards for facility visits. The card remains the property of the Company, and if lost, a replacement can be obtained for a fee. These cards are non-transferable and may only be used by the designated individual. Upon issuance, users must complete a registration process, including providing a photograph for identification purposes. This information will be stored according to the Privacy Policy, and the picture will solely be used for identification purposes. Users are expected to behave respectfully and non-aggressively towards others.

Geographic Coverage

The Service is intended for users residing in India and may not extend to other regions, incredibly remote areas lacking mobile networks, location, and internet services.

User's Rights

By submitting, posting, or displaying Content on the Services, you grant us a global, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute said Content through various distribution methods (known or developed in the future). This license authorizes us to make your Content accessible worldwide and enables others to do the same. You acknowledge that this license includes the right for SpazeOne to provide, promote, and enhance the Services. It also allows us to make Content available to other entities for syndication, broadcasting, distribution, promotion, or publication on other media and services, per our terms and conditions. Any such use, whether by SpazeOne or others, does not entail compensation to you for the submitted Content.

Payment

When using the SpazeOne Platform and Services, you can make payments for applicable fees through Debit/Credit Cards, Online Payment Methods, or Internet Banking.

By submitting payment details to the Payment Gateway, you affirm that the provided Payment details for processing transactions are accurate and legally owned by you.

By initiating a payment transaction or issuing an online payment instruction and providing your Payment details, you warrant that you have the lawful right to use the associated Debit/Credit Card or Bank Account for the payment.

It's your responsibility to ensure the accuracy of all provided Debit/Credit Card or Bank Account details.

By authorizing payment, you allow us to debit the nominated Debit/Credit Card or Bank Account for settling selected bills and associated fees.

You're accountable for ensuring sufficient credit on your provided Debit/Credit Card or Bank Account at the time of payment to cover selected bills and fees.

Refunds and Chargebacks

In cases where a user requests a refund or payment cancellation for a transaction, SpazeOne will review the request and determine whether a refund or cancellation should be processed. If approved, SpazeOne will notify the user and facilitate the refund.

Upon refund approval, SpazeOne will issue a credit slip to the user within 15 days.

Fees

SpazeOne retains the right to impose fees for specific listings and Services and transaction fees for certain completed transactions facilitated through the SpazeOne Service. We also reserve the right to modify these fees without prior notice.

Users are responsible for paying all applicable charges, fees, taxes, duties, levies, and assessments associated with using the SpazeOne Service.

Other Charges

The user will bear any other charges related to using Services provided by SpazeOne.

Secure Transactions

SpazeOne employs security systems for transmitting users' transactions but does not guarantee the security of the Services or transaction data. While we take reasonable measures to prevent infiltration, we're not responsible for security breaches. Users acknowledge that they are responsible for the security of their transaction data and information stored on their servers.

User's Obligations and User Account

By using the SpazeOne Platform, you confirm that you're of legal age to enter into binding contracts and are not prohibited by Indian law or other applicable laws from using the SpazeOne Platform and receiving Services.

To access and use a Service, you must have the necessary equipment (phone, computer, internet data package, battery, modem, etc.) except when provided by SpazeOne. You're also responsible for internet access and associated fees.

You acknowledge that Services may include announcements and messages from SpazeOne. You agree that Services are provided "as is," SpazeOne is not responsible for deletions, miss-delivery, or data storage failures.

Upon registration completion, you'll receive a User ID and Password. You're responsible for maintaining password confidentiality and any activity under your User ID. You agree not to use another party's User ID or Password without proper authorization. You're responsible for the security of your Password and all transactions made using your Password. Your entered Password is encrypted in our database and not accessible to SpazeOne.

You confirm authorization to use the credit card or original transaction account. SpazeOne is not liable for any loss due to misuse of your User ID/Password/credit card details.

You must use the SpazeOne Platform appropriately and follow its rules and regulations. It would help if you also cooperated with SpazeOne for Service delivery.

Notify SpazeOne immediately of unauthorized use of your ID or Password and log off after each session. SpazeOne is not responsible for losses resulting from your failure to comply with this requirement.

You agree to provide accurate and updated Registration Data. SpazeOne may disclose Registration Data to third parties to carry out Services.

Breach

Without prejudice to other remedies available to SpazeOne under this agreement or applicable law, SpazeOne may limit the User's activity, terminate the User's listing, alert other users about the User's actions, temporarily or indefinitely suspend or terminate the User's registration, and deny the User access to the SpazeOne Platform if:

The User violates this Terms agreement or the documents it incorporates by reference; SpazeOne cannot verify or authenticate any information provided by the User; or SpazeOne believes that the User's actions might infringe upon any third-party rights, breach any applicable law, or result in liability for the User, other Users of the SpazeOne Platform, and SpazeOne. SpazeOne may, at its sole discretion, reinstate suspended Users. However, once the User has been indefinitely suspended, the User cannot register or attempt to register with SpazeOne or use the SpazeOne Platform until reinstated by SpazeOne. Suppose the User breaches this Terms agreement or the documents incorporated by reference. In that case, SpazeOne reserves the right to recover any amounts the User owes and take legal action as deemed necessary.

Relationship

None of the provisions of this Terms, notices, or the right to use the SpazeOne Platform by the User, contained herein or in any other section or pages of the SpazeOne Platform and the Linked Sites, shall imply a partnership between the User and SpazeOne. No party shall have the authority to bind or be deemed the agent of the other in any way.

Links to Third-Party Sites

The SpazeOne Platform may contain links to other SpazeOne Platforms ("Linked Sites"). The Linked Sites are not under the control of SpazeOne, and SpazeOne is not responsible for the contents of any Linked Site, including any link within a Linked Site or any changes or updates to a Linked Site. SpazeOne does not endorse any Linked Site's content, and the inclusion of any link does not imply endorsement by SpazeOne or the SpazeOne Platform of the Linked Sites or any association with its operators or owners, including legal heirs or assigns.

SpazeOne is not liable for errors, omissions, or representations on any Linked Site. Users are advised to verify the accuracy of information before relying on it.

Limitation of Liability and Damages

Under no circumstances will SpazeOne or its contractors, agents, licensors, partners, or suppliers be liable to the User for special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other financial or non-pecuniary loss or damage) arising from or related to:

  • This Terms Agreement.
  • The SpazeOne Services.
  • The SpazeOne Platform or any reference site/app/platform/service.
  • The User's use or inability to use the SpazeOne Services, the SpazeOne Platform (including any materials), or any reference sites/app/platform/service.

SpazeOne will also not be responsible for any misuse of the SpazeOne Services or Platform or any breach of representations, warranties, and covenants made by the User. In any event, SpazeOne's total liability will not exceed the amount paid by the User for the portion of the SpazeOne Service or Platform giving rise to the cause of action, or Rs. 1,000, whichever is less.

Disclaimer; No Warranties

To the fullest extent permitted by applicable law, SpazeOne, its third-party partners, licensors, and suppliers disclaim all warranties or guarantees – whether statutory, express, or implied. This includes implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights.

Any advice or information obtained from SpazeOne or through SpazeOne Services or Platform does not create any warranty or guarantee beyond those expressly stated herein. For this Disclaimer, you explicitly acknowledge that the term "SpazeOne" includes SpazeOne's officers, directors, employees, shareholders, agents, licensors, subcontractors, and affiliates. Your use of the SpazeOne Services on the SpazeOne Platform is at your own risk.

You are responsible for evaluating the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information provided through the SpazeOne Platform or on the Internet. SpazeOne does not guarantee uninterrupted or error-free SpazeOne Services or Platform and is not liable for any defects or errors. The SpazeOne Services and Platform are provided "as is" and "as available," "with all faults," without warranties or representations of any kind, express or implied. SpazeOne and its third-party suppliers, licensors, and partners do not warrant that the data, functions, or other information offered through the services and the SpazeOne Platform will be uninterrupted, free of errors, viruses, or other harmful components. They do not warrant the correctness, accuracy, reliability, or results of the SpazeOne Services or Platform or any reference sites/platforms/apps/services. Your use, access, download, or obtain information is at risk.

Ownership: Proprietary Rights

The SpazeOne Services and the SpazeOne Platform are owned and operated by SpazeOne and third-party licensors. The visual interfaces, graphics, design, compilation, information, computer code, products, software, services, and all other elements of the SpazeOne Platform Services provided by SpazeOne (hereafter "Materials") are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All materials, trademarks, service marks, and trade names on the SpazeOne Platform are the property of SpazeOne and third-party licensors or suppliers. You agree not to remove, obscure, or alter SpazeOne's or any third party's copyright, patent, trademark, or other proprietary rights notices affixed to or within the SpazeOne Platform. Except as expressly authorized by SpazeOne, you agree not to distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. SpazeOne reserves all rights not expressly granted in this Agreement. If you suggest improving the SpazeOne Services or Platform, you assign all rights to SpazeOne.

Modification of this Agreement

SpazeOne may change, modify, add, amend, or remove portions of this Agreement (each, a "change") at any time. Changes will become effective immediately after posting or communicating with you. If you disagree with any change, your sole remedy is to terminate your use of the SpazeOne Services/Platform. SpazeOne may provide advance notice for specific changes as required by law. Your continued use of the SpazeOne Platform indicates your acceptance of differences.

Confidential Information

The "Disclosing Party" discloses Confidential Information for this Agreement, and the "Receiving Party" receives it. "Confidential Information" includes non-public information the Disclosing Party identifies in writing or orally. The Receiving Party promises to hold Confidential Information in confidence, protect it against unauthorized use or disclosure, and not use it except as authorized. Receiving Party agrees to notify Disclosing Party of unauthorized use or disclosure and return any materials furnished by the Disclosing Party.